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IT Help Desk

The Columbia Group provides Help Desk support for its applications. Our helpdesks operate Monday through Friday from 7am to 6pm and are operational 99% of the time.

Software Support

The Columbia Group develops applications such as COBRA using our proven iterative rapid prototype approach, involving users early on in the development process – letting them work with prototypes and participate in the design process. By using this approach and drawing from our varied software development experience, we are able to offer innovative and creative solutions to any requirements.

Configuration Control

We utilize a custom solution to track Linux system configuration in private git repositories. This allows us to both identify when configurations have been changed and track the history of changes in the project repository. We run scanners that compare running config to the latest configuration in the server to ensure changes are logged.